Shower Leak Repairs in Newcastle by actual plumbers GET A FREE QUOTE

★★★★★ 4.9 · 1000+ Customers
By Actual Plumbers, Not Handymen

Balcony, Strata & Between-Floor Leak Repairs in Newcastle

When water shows up on the ceiling below, in the unit downstairs or under the balcony, the leak is rarely where the damage is. We find the source and repair it, with no unnecessary demolition.

  • ✓ No tiles removed
  • ✓ 12-Year guarantee
  • ✓ Same-day inspections

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By the Job

Not by the hour, fixed pricing

4.9★

300+ happy Newcastle homes

Local

Owned & operated in the Hunter

The Leak isn't Always Where
the Water Shows Up

A brown ring on the ceiling under the bathroom, damp in the unit below, water dripping under the balcony onto the carport: with leaks that travel between levels, the water almost always appears somewhere other than where it’s getting in, which is why they’re so often chased in the wrong spot.

Our team finds and repairs these leaks across Newcastle, whether it’s a tiled balcony leaking into the space below, a shower or bathroom leaking through the floor, or water moving between units in a strata building. Because the source is rarely obvious, we confirm exactly where the water is getting in before we repair it. This is one of the shower repairs we handle, and the one where finding the source matters most.

Every job is carried out by fully licensed plumbers, quoted at a written fixed price, and backed by a 12-year guarantee. Leak Hunters is locally owned and operated, and we work for homeowners and strata managers alike.

Tiled balcony surface inspected for shower and water leaks

Where the Leak is Coming From

Most of the between-level leaks we’re called to fall into three patterns. Recognising which one you’re dealing with is the first step to fixing it.

Balcony icon

A balcony or terrace
leaking below

Water gets through the tiles and waterproofing on a balcony, deck or terrace and tracks down into the room, garage or unit underneath. Cracked grout, a failed membrane and poorly graded drainage are the usual causes, and we trace the entry point before any tiles come up.

Shower icon

A shower or bathroom leaking through the floor

A shower leaking through the floor shows up as a stain on the ceiling below. Water escapes at the shower, the waste or the floor waterproofing, then follows the slab until it finds a way down. Shower sealing or shower regrouting fixes a surface fault, and a failed membrane needs waterproofing repair.

Strata unit apartment icon

A leak between units in a
strata building

In apartments and townhouses, a leak in one lot often appears in another, which raises questions of access, liability and who pays. We diagnose the source independently and document the findings clearly, so owners, tenants and the strata manager can resolve the repair and the cost without guesswork.

Technician carrying out shower leak repair

BALCONY, DECK & TERRACE

Leaking Balcony and Terrace Repairs

A leaking balcony is one of the most common between-level leaks we repair. Tiled balconies, decks and terraces take sun, rain and foot traffic all year, and the waterproofing membrane beneath the tiles is what keeps that water out of the structure below. Once it fails, or the grout cracks and the drainage backs up, water tracks straight through to whatever sits underneath.

We confirm where the balcony is letting water in, then repair it in the least invasive way that lasts, from re-grouting and re-sealing to a waterproofing repair where the membrane has failed. Because a balcony can leak a long way from where it shows, we pinpoint the source first rather than lifting the whole floor.

FIND IT FIRST

Finding the Source Before Anything Comes Up

With a between-level leak, the stain on the ceiling only tells you where the water came out, not where it got in, and guessing means opening up floors and ceilings that were never the problem. Our leak detection pinpoints the source first, using moisture mapping (reading how much water is held in the structure), thermal imaging (an infrared camera that reveals the cool, wet zones) and flood testing to isolate the exact fixture or area at fault.

That matters twice over. We repair the right thing the first time, and you get a documented diagnosis, which is exactly what’s needed when a leak crosses between a balcony and the room below, or between two lots in a strata building.

Moisture meter detecting shower leaking behind tiles
Technician performing shower tile repair

STRATA & PROPERTY MANAGERS

Built for Strata and Property Managers

For owners corporations, managers and landlords, a wet-area leak is as much a paperwork problem as a plumbing one. We make both parts straightforward.

  • Documented Reports: Clear written reports with photos and a plain diagnosis, suitable for owners corporations, committees and insurers.
  • Independent Diagnosis: A liability-neutral read on where the water is actually coming from, which helps resolve leaks that cross between lots or are under dispute.
  • Fixed-Price, Itemised Quotes: Quotes that are easy to approve at committee level, with pricing that holds from quote to invoice.
  • Resident-Friendly Repairs: Work scheduled around tenants and residents, carried out tidily and with clear communication throughout.

We’re a reliable first call for wet-area leaks across a Newcastle and Hunter portfolio, so the same job doesn’t come back next quarter.

See the results for yourself

Recent Balcony & Strata Repairs

Every leak we find is documented. Here are recent balcony and between-level repairs we’ve completed for Newcastle homeowners and strata managers.

WHY LEAK HUNTERS

Why Newcastle Homeowners Choose Us

We Find the Source

Between-level leaks are hard to trace. Finding the source is what we do all day, so we fix the cause and not the symptom.

No Demolition

Non-invasive detection means we open up only what we have to, so floors and ceilings stay intact wherever possible.

Fixed Upfront Pricing

A written diagnosis, photos and an itemised fixed price before we start, suitable for homeowners and committees.

Guaranteed Workmanship

Every repair is backed by a 12-year guarantee, and our trades are fully licensed and insured. Licence No. 156870C.

What Our Customers Say

Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I’ve had a wonderful experience dealing with Michael from leak hunters he has gone above snd beyond with all my plumbing issues he has helped look for any leakes and he has had solutions for any problems he has been very professional and wonderful he even recommended the most amazing tradies that he trusts I would have no problem recommending this amazing man
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Elizabet Wiggett profile picture
Elizabet Wiggett
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Great job Kyle. Shower looks new! Thanks you.
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Amanda Austin
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I can't recommend Leak Hunters highly enough. Michael and his coworker were fantastic from start to finish. They found and repaired the leak in our concrete pool quickly and professionally. Michael is one of those old-school tradesmen who really knows his stuff. You can tell he takes pride in his work, and it's refreshing to deal with someone so knowledgeable and honest. They explained everything clearly, turned up when they said they would, and made the whole process easy. We're so grateful for the great service and couldn't be happier with the result. Thank you, Michael.
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John Sourris
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Cameron was great. He listened and problem solved and found a small leak that was hard to detect and fixed our leaking ceiling. We really valued his workmanship and patience.
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Christina Connor profile picture
Christina Connor
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Great service. Will definitely use them again in the future. From quote to completion of work, the standard was of high quality. Very friendly staff - straight to the point - not pushy - professional.
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Brett Wilkinson profile picture
Brett Wilkinson
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Kyle worked non stop and did a top job. Thank you.
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R K
FREQUENTLY ASKED QUESTIONS

Got Questions? We've Got Answers.

You often can’t tell from where the water shows, because it tracks along the slab or the joists before it drips. We confirm the source with moisture mapping and flood testing before any repair, so the right area gets fixed rather than the nearest one.

Usually, yes. Once we’ve pinpointed the source, many between-floor shower leaks can be repaired at the shower itself, by re-sealing, regrouting or repairing the waterproofing, without tearing up the floor above. We open up only what the repair genuinely needs.

Yes. We supply written reports with photos and a clear, independent diagnosis, suitable for owners corporations, managers and insurers. It’s often what settles a leak that crosses between two lots.

Yes. We schedule around residents, keep the work area tidy and communicate clearly throughout, which is why managers use us across their portfolios.

We trace it back from where it shows, using our leak detection: moisture meters, thermal imaging and flood testing to isolate the source. Water coming through a ceiling has usually travelled some distance, so finding the true origin is the whole job.

It depends on the source and how much needs to be opened up and reinstated. We price every job individually after a free inspection, at a written fixed price, so you or your committee know the full cost before any work starts.

Related Services

To pinpoint a hidden leak.

For repairs & waterproofing.

For fresh silicone & watertight joints.

For regrouting and tile repairs.

To book a no-cost first assessment.

Book Your Free Balcony or Strata Leak Assessment

Send us a few details and a photo of where the water is showing, and we’ll come back fast with the earliest inspection time and a written, fixed-price quote. Every assessment starts by confirming where the leak is actually coming from, so the repair is based on evidence, not guesswork.

For water actively coming through a ceiling, call us on 02 4006 8331 directly, which is the quickest way to get someone out.

Licensed Plumber Fully Insured 12-Year Warranty Locally Owned